AI-Powered Solutions
for Every Business
From enterprise journey orchestration to SMB productivity, Roojoom delivers AI solutions that drive growth across all business sizes.
Powerful AI Offerings for Every Customer Journey
Whether you’re an enterprise leader or an SMB software partner, we have the AI solution to accelerate your success.
FOR SMB SOFTWARE PARTNERS
AI Voice Assistance
for SMBs
Add PickMyCall to your platform and offer SMB clients a 24/7 AI receptionist that never misses a call, books appointments, and qualifies leads— while generating new recurring revenue for your business.
FOR ENTERPRISE MARKETING & SALES LEADERS
Personalized Customer
Experiences
Orchestrate individualized customer journeys across every touchpoint with Roojoom. From onboarding to re-engagement, our platform adapts dynamically to each customer’s behavior—driving higher conversions and increasing lifetime value. Marketers set the goals; Roojoom’s AI handles the execution.
FOR ENTERPRISE CONTACT CENTER LEADERS
Intelligent
Service Journeys
Transform customer service with AI-powered journey orchestration that guides customers through self-service options and seamlessly escalates to agents when needed, from issue to resolution.
Enhance Your SMB Offering
with PickMyCall
Partner with PickMyCall to enhance your SMB offerings with the leading AI voice assistant. Further boost customer productivity with a new solution offering that sets you apart.
Unique Platform Capabilities Built for Enterprises
Roojoom Customer Journey Model (CJM) enables marketers to focus on what they want to achieve – the journey business goals, while having AI carry out the how – execute personal journeys. Users will outline goals and all relevant calls-to-action and messaging in the CJM, to be selected in each customer engagement by AI, based on predicted impact on goals.
Continuous personal customer journeys from start to finish and across engagement channels optimize the customer experience and any associated business goals such as customer service issue resolution, customer retention and more. This includes a ‘warm handover’ between service channels given data and the customer’s actual journey progress.
Roojoom Journey Center is where customer journeys that would have been otherwise disjointed, are centrally managed and run as one flow. Roojoom’s omni-channel journey design orchestrates customer journeys that combine human and digital engagement channels, as well as, multi-sessions with journey status memory functionality.
The platform auto generates the user experience for web-based channels, based on templates and AI predictions of selected content. Platform operators can leverage preview capabilities to quickly test UX changes and journey edits turnaround is reduced to hours with no developers required.
Orchestration AI
When there are many options and possible permutations for customer engagement or customer service issue resolution – AI outperforms human capabilities of creating journeys logic and executing 1:1 personalized journeys. Roojoom Journey Orchestration AI is developed to answer specific optimization challenges and is an out-of-the-box solution for use by non-developers.
What Our Customers & Partners Say
Hear from enterprise leaders and partners who’ve transformed their business with our AI solutions
“PickMyCall has been a game-changer for our business customers, helping them capture more leads and stay productive without missing important calls. Its cutting-edge AI perfectly aligns with our mission at VCITA—streamlining operations and empowering small businesses with smart automation and AI-powered tools. Our customers love how seamlessly PickMyCall integrates into their VCITA workflows, ensuring they never lose a business opportunity.”
“We reached more than 30% in digitalization rate since the beginning of the year when we started at only 10%.”
“Teaming up with Roojoom enables us to provide each of our customers with a unique, fully-automated digital customer experience, tailored especially for them based on their data and needs, allowing us to improve our business objectives. Roojoom has showed up as a natural partner for our company, focused on providing exceptional customer satisfaction, in our quest to realize this goal and introduce effective innovation.”
“At Sky, we see digital personalization as a key to effectively managing the customer journey. Roojoom’s Customer Journey Management Platform allowed us to quickly and efficiently create highly personalized unique customer journey experiences. Within weeks, the platform generated impressive lift in customer engagement and actions taken. Our success using Roojoom led us to expand its usage to other customer engagement programs.”
Quick time to market and return on investment
Quick deployment
Easy integration to non-PII data
See KPIs improve within a few weeks
Compelling ROI
Ready to Transform Your Business with AI?
Whether you’re an enterprise leader or a software partner, we have the right AI solution for your business needs.
